ERP Services

Implementations

Green field Implementations

Implementing a new ERP system from scratch needs a detailed level of dedication and the right fit of expertise. One of our key strengths is green field implementation projects. Our consultancy team has more than 10+ years of experience in handling many multi-cultural green field implementations.

Rollouts

We have the right fit of expertise to handle ERP rollouts at a global or local scale. Our consultancy team is highly capable to handle big-bang or phased rollouts of an ERP system.

Upgrades

Upgrading your ERP system, highly process driven project, should be carefully thought out and would require subject matter expertise. Our team of ERP consultants are experienced in upgrading multiple ERP Systems with a 100% success rate.

Support

COCONUTspace offers a variety of proactive and reactive support services to the customers.  

24/7 Aplication monitoring and Support

Remote / onsite Support

1st line, 2nd line Support

Triage with vendor – 3rd line

Specialised functional and technical support

Managed IT services

We at COCONUTspace have identified that the most critical and time consuming task for any small to multinational organization is the day-to-day management of their IT. This the reason why we are offering you tailor-made managed services to suite any structure or budget.

Our suite of managed IT services will keep your IT running and your users supported, so you can focus on your IT strategy and growing your business.

Your business will benefit from:

Peace of mind

With our support services and Managed services you have one less thing to worry about in your business. Your ERP system will be hosted, maintained and supported by us.

State of the art reporting

You will have all the reports you need at your fingertips. We engage in proactive monitoring and report on the outcome so you know how it all works.

End-user support

With a professional, 24/7 helpdesk, we will ensure your IT users have the support they need.

Cost-efficiency

You will notice that our Managed services do not break your bank rather make you save every penny on your IT management cost.

Training

Our consultants are certified in handling processional trainings and we provide extensive tailor-made trainings to optimize the usage of your ERP application.  We provide best training guides to understand the functionalities depend on the business role.

And we specialize in achieving high performance gain through the right training, identified via aß training need analysis.